The New Way to Success Advance Progress

Systems can make or break a business. In the Information Age, the IT system of a company should contribute towards the success of the business and is the key between business processes and successful management. Simple routine and scheduled tasks managed by an IT system such as CloudTASK operates efficiently and like clockwork on a 24 hour basis.

Who We Are

ITcontact is an IT services provider who delivers network, server, infrastructure deployment and support. ITcontact specialises in the development of financial, payroll, procurement database and workflow systems.

ITcontact develops, supports and runs software for customers who are leaders in their field. We provide software engineering services for companies in the Financial, Pharmaceutical, Education, Health and Procurement industries. We are proud to have leading companies as our customers. Naturally, we claim industry leaders including Intel, Microsoft, SoftVelocity and many others are close working partners. With hard work, we’ve become a recognised provider in our markets.

Being an IT service provider does not mean being the biggest, but it does mean being the best in terms of consumer value, customer service, employee talent, and being consistent and predictable with the delivery of excellent customer service.

At ITcontact our mission and business philosophy is simple ... we listen, identify your business needs, define and visualise the solution. This process allows us to propose and implement flexible and effective processes. It enables us to overcome the ever-growing challenges in business and communications technology.

IT Network and User Support
System Analysis, Network Security
Software Engineering
Product Support & Training

Our History

How we started, and highlights of our Team


Office 365 Migration for Customers

Migrating more clients to Microsoft Office 365 with SharePoint (Discussion Boards) and Teams.
Initiating new development project for CloudTASK PA and PIP (Performance Management).


Moving of Offices

Assist in relocation of facilities, network and server equipment for 3 x corporate clients moving offices.


Microsoft SharePoint, Skype for Business

Advancement of the CloudTASK checkpoint module with audit-reporting. CloudTASK becoming SaaS project.
Initiated new project for recording and rebuilding fixed asset register for Procurement industry.
Setup test-invironment for Microsoft Share Point and Skype for Business.


Office 365

Moving clients to Office 365 Cloud and E-Mail hosting.
Expanding CloudTASK with ACOS integration.
ITcontact becoming Microsoft Certified Educational Partner


SA Banking Industry

Application developed for SA banking industry now being upgraded with extended features and functionality.
ITcontact become Voice over IP, as well as fibre reseller.


Procurement Industry

ITcontact becomes involved in the Procurement Industry. Server management, implement site-to-site VPN, mobile broadband fail over solutions.


IT Support Throughout South Africa

ITcontact starts supporting the Financial and Auditing Sector. Provides IT support for branches across South Africa. Site-to-Site Wide Area network implementation.


Pharmaceutical Dispensing

Became a partner in the Pharmaceutical Industry. Initial network of 25 LAN points grew to 120 users with various database integrations. Early CCD application development. CCD later became known as CDX and grew into a all powerful pharmaceutical dispensing, courier dispatch and switchout application.


Network Design, Implementation

Proving support and network maintenance to the State Theatre, expanding the LAN to 110 workstations with applications, POP mail and shared resource distribution. In excess of 3Km network cable installed for Momentum Centre and State Theatre.


Early Days

In the early days we installed the initial local area network for PACT (Performing Arts Council of Transvaal). The network was driven by a Novell server which we proposed and installed. Project plan was laid out for Unix applications to be replaced by Windows applications. Configure first Microsoft "post-office" and deploy mail clients for internal mail.

Meet Our Team

Rockstars of ITcontact Africa

Rupert Eghardt Managing Director Rupert is the founding member of ITcontact and currrently the Managing Director of the South African operations. Facebook Twitter Linkedin
Quinton Ingram Director: Technical Quinton Igram is Director of Tehnical operations in the South African region. Facebook Twitter Linkedin
Badirile Letshoane Technical Badirile is with ITcontact from 2019. Badirile specialises in one-on-one user support as well as system infrastructure maintenance and redundancy. Facebook Twitter Linkedin
Raymond Burger Technical Manager Raymond Burger is with ITcontact since 2014. Raymond is currently leading technical teams in the Pretoria, Johannesburg region. Facebook Twitter Linkedin