Keep suppliers informed at the right stage.
Bring purchase order communication, quotation requests and supplier document follow-up into the procurement process. ACOS and the configured CloudTASK modules connect supplier information with the work your team needs to complete.
Connect supplier communication to the purchasing work.
Purchase orders
Forward the PO after full approval, or allow the initiator to send it through ACOS according to the configured process.
RFQs and quotations
Use the configured RFQ functions to request supplier quotations and support online submission and comparison.
Contracts and documents
Set up supplier communication about upcoming contract renewals and documents approaching expiry.
Make each communication part of a clear process.
Specify the requirement, commodity, terms and relevant dates through the configured RFQ module.
Use the configured sending process once procurement approval is complete.
Communicate about contract renewals and expiring supporting documents.
Retain the relevant quotations, documents and purchasing information for review.
Useful communications throughout the supplier relationship.
Purchase order sending options
ACOS can forward the purchase order document to the supplier on full approval. Alternatively, the initiator can be given the option to forward it through ACOS. Confirm the sending option and supplier email information during setup.
Supplier RFQ access
Where the integrated RFQ module is enabled, supplier quotations can be requested through the system and submitted online. Specify the requirement and relevant terms, then use the available comparison functions to support evaluation.
Supporting quotations
Multiple supplier quotations can also be attached to the procurement transaction. Keep the evaluation and recommendation with the purchasing information for approvers.
Contract renewals and document expiry
Configure communication concerning upcoming contract renewals and expiry of documents held on file, such as tax compliance documentation. Confirm the document types, reminders and responsible users for your setup.
Supplier information
Maintain supplier contact details and supporting information in the supplier database. Accurate contact information helps the responsible staff communicate about purchasing and supplier records.
Changes and cancellations
Communicate order changes or cancellations directly where required and retain the supplier’s response. The optional cancellation button does not automatically notify the supplier.
Let’s review your supplier communication needs.
Tell us how your organisation works today. We will demonstrate the relevant ACOS and CloudTASK functions and agree on the modules, responsibilities, user access and implementation scope for your team.
Email support@itcontact.co.za · Call +27 (0) 12 997 4444